The EWEADN S9 8K Wireless Dongle is now available for users who wish to unlock the full 8000 Hz wireless polling experience. The S9 Max and S9 Ultra models already include the 8K dongle by default, while the S9 Pro do not.
The S9 Pro fully supports wireless 8K performance — users who purchased the S9 Pro and wish to enable 8K wireless can simply purchase this dongle.
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2.
What are the shipping times?
In-stock orders are generally dispatched within 48 hours. Standard delivery is usually about 2-3 weeks after dispatch, but customs and destination conditions can make it longer. See our Shipping Policy for details.
3.
What is your return policy?
For orders placed on eweadn.com, a return request may be submitted within 15 days of delivery, subject to the product condition, original packaging and accessories, and written approval. Please see our Return & Refund Policy before sending anything back.
4.
How do I check product compatibility?
Compatibility and connection modes vary by model. Please check the specifications and product description for the exact operating systems, connection methods and supported devices for the item you are viewing.
5.
Where can I get help with my product?
For setup, compatibility or order questions, please contact EWEADN Support and include your order number and product model.